FAQ

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John F. Kennedy International Airport
The TLC has established a “Flat Fare” program for trips to and from JFK and Manhattan. The flat fare is $52.00 plus any tolls. There is no set fare to or from JFK to any point in New York City outside of Manhattan, and the metered rate applies.

LaGuardia International Airport
There is no set fare for trips to and from LaGuardia International Airport. The regular metered rate of fare, as is displayed below, applies in all cases.

Newark International Airport
The set fare from New York City to Newark International Airport is the regular metered rate of fare, plus a $17.50 surcharge, plus all tolls going to and returning from the airport.

Long Island
For Nassau County: The meter will be engaged for the entire trip and the passenger will pay the standard city rate (Rate Code 1) to the county line, then the Nassau/Westchester rate (Rate Code 4) to the destination. Rate Code 4 is double the amount of Rate Code 1.

For Any Other County: The fare will be a set rate, pre-determined between the passenger and the driver that must be paid at the end of the trip.

New Jersey (excluding Newark Airport)
The fare will be a set-rate, pre-determined between the passenger and the driver that must be paid at the end of the trip.

Connecticut
The fare will be a set-rate, pre-determined between the passenger and the driver that must be paid at the end of the trip.

New York State Westchester County:
The meter will be engaged for the entire trip and the passenger will pay the standard city rate (Rate Code 1) to the county line, then the Nassau/Westchester rate (Rate Code 4) to the destination. Rate Code 4 is double the amount of Rate Code 1.

New York State (Excluding Westchester and Nassau Counties):
The fare will be a set-rate, pre-determined between the passenger and the driver that must be paid at the end of the trip.

The flat fares extends to the islands of Manhattan that have vehicular access, including Franklin D. Roosevelt, Belmont, Ellis, Governor’s, Liberty, Mill Rock, Randall’s, Ward’s Islands.

You can redeem a coupon, pending it is still valid, in our website or by providing it to the driver.

Yes we do. We are ready to service your corporate needs. Please call (718) 439-6000 for more information.

Yes. You can create a personal account using our online system or by calling in to set one up.

Yes we do. We accept all major credit cards including VISA, American Express, Mastercard and Discover as well as Traveler’s Checks.

No. We are not responsible for any belongings left behind in our vehicles by accident. However if you do happen to lose something, please call it in. If our drivers happen to find your belonging, he/she will deliver it at the base.

Most of our drivers are dog and pet friendly. Just call in and ask for a vehicle that is pet friendly.

Yes we do. We have child car seats ready for your infant or todler at a low additional fee.