New York Taxi Cab commitment to friendly, attentive customer service is unrivaled. From our dispatchers to our drivers, you will encounter the highest standard of professionalism and etiquette. You can count on a higher standard of service. We believe in offering consistently superior service, because we value our customers. Right now we are riding high on a wave of positive word-of-mouth. As more satisfied customers recommend New York Taxi Cab to their friends, family members, and colleagues, more people are coming to check out what the buzz is all about. Once you use our service for a taxi in NYC, you won’t ever use another taxi cab company ever again. That’s how confident we are about the exceptional quality of our cabs and our drivers.
We ensure that New York Taxi Cab drivers have geographical knowledge and map reading skills, for the entire NYC area. We also train our drivers on helping clients with special needs with sensitivity and care, and we require drivers to maintain high standards of cleanliness, both in the appearance as well as the cleanliness of the vehicle, both inside and out.
With 24-hour dispatch service we are able to provide the most complete and convenient services around. New York Taxi Cab provides door-to-door transportation from any location to any destination in the NYC area. We also provide services to John F. Kennedy (JFK) and Laguardia Airport (LGA). Using our service for all your transportation needs, especially with airport transportation, you do not need to worry about meeting the flight schedule, searching for a parking space or finding the airline terminal. Courtesy, reliability, and quality – these are the hallmarks of our success here at New York Taxi Cab.
We constantly strive for improvement through the use of customer feedback as a gauge to learn what we are doing well and in what areas we can improve. We share commendations with our operators and employees and show recognition for exemplary work. We also listen and document complaints from our customers, devise solutions to ensure the same issues do not resurface in the future, and provide customer follow up to ensure their concerns are being addressed.